Online Exchange and Return Policy
When shopping online we want to ensure you are happy with your purchase and feel good about the experience of shopping with us. If for any reason you are not pleased with the items purchased online, or if it is not what you expected, you have the option of returning the item to us for a full refund of the product price subject to the following conditions:
If you simply have changed your mind, the refund will be for the product price only and not the postage cost;
If you post the item to us, you do so at your own expense; and
The item must be returned in original condition and packaging within 14 days of receipt.
Faulty or Damaged Goods
We carefully check and package all products prior to shipping. However if a purchased item is faulty or damaged upon arrival at the delivery address, we are happy to offer a replacement or refund the item at our expense.
Please Contact Us to discuss the faulty items and to obtain our reply paid address.
Please note that refunds can only be issued to the credit card or PayPal account that was originally charged.